What is the Oncology Nurse Navigator Program?

A diagnosis of cancer can be overwhelming, and our nurse navigators are here to help. Our navigation program provides support and education to you and your loved ones throughout your cancer treatment journey. We help you arrange appointments, identify and address barriers to care that you may have and provide access to additional community resources.

According to the Oncology Nursing Society , "navigation in oncology has demonstrated benefits for people at risk for or diagnosed with cancer."

These benefits may include:

  • Shorter time to diagnosis and start of treatment
  • Increased patient and caregiver knowledge
  • Better adherence to recommended care 
  • Improved quality of life
  • Potential for cost reduction through reduced rates of ER visits and readmission


Compassionate, efficient care is our priority and we are dedicated to making your experience as easy as possible for you and your loved ones.

What Do the Oncology Nurse Navigators Do?

Our Oncology Nurse Navigators may assist with many aspects of the cancer treatment journey. Their responsibilities include, but are not limited to:

  • Provide patient education regarding diagnosis, treatment plan and survivorship
  • Assist with the coordination of care from diagnosis to survivorship
  • Act as a single point of contact for the patient, caregivers and cancer care team
  • Identify and break down barriers to care
  • Identify community resources to assist in the patient care journey
  • Provide community education on prevention and screening
  • Facilitate support group offerings

Who Are the Oncology Nurse Navigators?

Our Oncology Nurse Navigators are experienced oncology registered nurses with a background in a variety of cancer care settings. Our navigators are here to empower patients and families with support and education needed to navigate the cancer treatment journey, from diagnosis to survivorship.

In addition to an Oncology Nurse Navigator, your cancer care team will include a specialized, multidisciplinary team of doctors, nurses and specialists who are dedicated to providing a personalized cancer care experience.

Meet Our Oncology Nurse Navigators

Meet the team behind our Oncology Nurse Navigator Program.

Kayla Byrd, RN, OCN
Oncology Nurse Navigator
Photo of Kayla Byrd, RN, OCN
Andrea Kassem, RN, OCN, CBCN, NBC-HWC
Lead Oncology Navigator
Photo of Andrea Kassem, RN, OCN, CBCN, NBC-HWC
Rebekah Batot
Group Chief Compliance Officer
Photo of Rebekah Batot

Hear from Our Lead Navigator

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