Calidad
Cuidando a nuestra comunidad con calidad.
Aquí en Baptist, nos comprometemos a proporcionar el personal más atento y una atención compasiva de la más alta calidad.
Los pacientes y sus familiares que buscan atención y sanación en nuestras instalaciones merecen una experiencia segura y de alta calidad. Por eso, todo lo que hacemos en el Baptist Health System se centra en promover la atención y la satisfacción del paciente. Estos son aspectos importantes de nuestro enfoque de cuidar a nuestra comunidad con calidad.
“Baptist ha seleccionado cuidadosamente al mejor personal, los mejores médicos, los mejores enfermeros y los mejores técnicos”, dice el Dr. Stephen Reich, electrofisiólogo cardíaco. “Los pacientes son la prioridad de todos y nos aseguramos de brindararles una cómoda atención para que tengan una gran experiencia en el hospital”.
Nuestros pacientes y sus familiares pueden esperar una atención segura, confiable y compasiva en el Baptist Health System. Nos esforzamos por crear en nuestros hospitales un entorno que los distinga como lugares favoritos para trabajar, para ejercer la medicina y para recibir una atención compasiva.
Oficina de Supervisión de Calidad
Consulte las siguientes vías que se pueden utilizar para presentar una queja:
La Comisión Conjunta (TJC)
En línea a través del sitio http://www.jointcommission.org/report_a_complaint.aspx
por fax (630-792-5636) o por correo a la siguiente dirección:
Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181
Louise Batz Patient Safety Foundation
El Baptist Health System se ha asociado con la Louise Batz Patient Safety Foundation para ayudar a salvar vidas implicadas en errores médicos prevenibles. Descargue la Guía de seguridad del paciente de la Batz Foundation y sus aplicaciones.
Here’s a look at our quality achievements:
The Joint Commission Accredited
- Baptist Health System
- Resolute Baptist Hospital
The Joint Commission Disease Specific Certification for Advanced Primary Stroke Center
- Baptist Medical Center
- North Central Baptist Hospital
- Mission Trail Baptist Hospital
- Resolute Baptist Hospital
DNV Comprehensive Stroke Certification
- St. Luke’s Baptist Hospital
DNV Primary Stroke Center Plus Certification
- Northeast Baptist Hospital
Get with the Guidelines Stroke Target Stroke Honor Roll Elite Gold Plus Award (American Heart Association/American Stroke Association)
- Baptist Health System
The Joint Commission Disease Specific Certification for Joint Replacement – Hips & Knees
- Mission Trail Baptist Hospital
- St. Luke’s Baptist Hospital
The Joint Commission Disease Specific Advanced Certification for Total Hip and Total Knee Replacement
- North Central Baptist Hospital
- Northeast Baptist Hospital
The Joint Commission Disease Specific Certification for Hip Fragility Fracture
- North Central Baptist Hospital
- Northeast Baptist Hospital
The Joint Commission Disease Specific Certification for Spine Surgery
- North Central Baptist Hospital
Trauma Designation
- TDSHS Level III
- North Central Baptist Hospital
- TDSHS Level IV
- Baptist Medical Center
- Mission Trail Baptist Hospital
- Northeast Baptist Hospital
- St. Luke’s Baptist Hospital
- Resolute Baptist Hospital
Bariatric
- American Society for Metabolic and Bariatric Surgery (ASMBS) – Bariatric Survey Center of Excellence
- Northeast Baptist Hospital
Commission on Cancer (CoC)– Baptist Health System
Breast Centers
- National Accreditation Program for Breast Centers (NAPBC)
- North Central Baptist
Laboratory Services
- College of American Pathologists (CAP)
- Baptist Health System
Imaging
- American College Radiology (ACR)
- Baptist Medical Center – Ultrasound
- Mission Trail Baptist Hospital – CT
- Northeast Baptist – Ultrasound
- St. Luke’s Baptist – Ultrasound, CT
- Resolute Health – CT, MRI, Ultrasound and Mammography
DSHS Neonatal Designation
- North Central Baptist – Level IV
- St. Luke’s Baptist – Level IV
- Mission Trail Baptist – Level II
- Resolute Baptist Hospital – Level II
DSHS Maternal Designation
- North Central Baptist – Level IV
- St. Luke’s Baptist – Level IV
- Mission Trail Baptist – Level II
- Resolute Baptist Hospital – Level II
U.S. News & World Report - Recognized as high-performing in services for COPD, Colon Cancer Surgery, Heart Failure, Hip Replacement & Knee Replacement
Leapfrog A grade for all 6 hospitals
Breast Imaging Center of Excellence — American College of Radiology
Cardiac
- American College of Cardiology NCDR 2023 Chest Pain – MI Registry
- Baptist Medial Center – Silver Performance Achievement
- Mission Trail Baptist Hospital – Silver Performance Achievement
- St. Luke's Baptist Hospital – Silver Performance Achievement
- Northeast Baptist Hospital – Platinum Performance Achievement
- North Central Baptist Hospital – Platinum Performance Achievement
- Resolute Baptist Hospital – Platinum Performance Achievement
The Joint Commission Disease Specific Certification for Advanced Primary Stroke Center
- Baptist Medical Center
- North Central Baptist Hospital
- Mission Trail Baptist Hospital
- Resolute Baptist Hospital
DNV Comprehensive Stroke Certification
- St. Luke’s Baptist Hospital
DNV Primary Stroke Center Plus Certification
- Northeast Baptist Hospital
Get with the Guidelines Stroke Target Stroke Honor Roll Elite Gold Plus Award (American Heart Association/American Stroke Association)
- Baptist Health System
The Joint Commission Disease Specific Certification for Joint Replacement – Hips & Knees
- Mission Trail Baptist Hospital
- St. Luke’s Baptist Hospital
The Joint Commission Disease Specific Advanced Certification for Total Hip and Total Knee Replacement
- North Central Baptist Hospital
- Northeast Baptist Hospital
The Joint Commission Disease Specific Certification for Hip Fragility Fracture
- North Central Baptist Hospital
- Northeast Baptist Hospital
The Joint Commission Disease Specific Certification for Spine Surgery
- North Central Baptist Hospital
Trauma Designation
- TDSHS Level III
- North Central Baptist Hospital
- TDSHS Level IV
- Baptist Medical Center
- Mission Trail Baptist Hospital
- Northeast Baptist Hospital
- St. Luke’s Baptist Hospital
- Resolute Baptist Hospital
Bariatric
- American Society for Metabolic and Bariatric Surgery (ASMBS) – Bariatric Survey Center of Excellence
- Northeast Baptist Hospital
Commission on Cancer (CoC)– Baptist Health System
Breast Centers
- National Accreditation Program for Breast Centers (NAPBC)
- North Central Baptist
Laboratory Services
- College of American Pathologists (CAP)
- Baptist Health System
Imaging
- American College Radiology (ACR)
- Baptist Medical Center – Ultrasound
- Mission Trail Baptist Hospital – CT
- Northeast Baptist – Ultrasound
- St. Luke’s Baptist – Ultrasound, CT
- Resolute Health – CT, MRI, Ultrasound and Mammography
DSHS Neonatal Designation
- North Central Baptist – Level IV
- St. Luke’s Baptist – Level IV
- Mission Trail Baptist – Level II
- Resolute Baptist Hospital – Level II
DSHS Maternal Designation
- North Central Baptist – Level IV
- St. Luke’s Baptist – Level IV
- Mission Trail Baptist – Level II
- Resolute Baptist Hospital – Level II
U.S. News & World Report - Recognized as high-performing in services for COPD, Colon Cancer Surgery, Heart Failure, Hip Replacement & Knee Replacement
Leapfrog A grade for all 6 hospitals
Breast Imaging Center of Excellence — American College of Radiology
Cardiac
- American College of Cardiology NCDR 2023 Chest Pain – MI Registry
- Baptist Medial Center – Silver Performance Achievement
- Mission Trail Baptist Hospital – Silver Performance Achievement
- St. Luke's Baptist Hospital – Silver Performance Achievement
- Northeast Baptist Hospital – Platinum Performance Achievement
- North Central Baptist Hospital – Platinum Performance Achievement
- Resolute Baptist Hospital – Platinum Performance Achievement