At this time, Tele-ER is being offered Monday–Friday from 7:00 AM – 11:00 PM.
Talk to an ER Provider from Home
In remaining consistent with Baptist Health System COVID SAFE standards, we are offering the San Antonio community a safe alternative to seek emergency care with one of our experienced emergency room providers via a secure virtual Tele-ER platform.
Book a Tele-ER visit in minutes. All you need is a smartphone, tablet or computer. Call (210) 297-5033
How a Tele-ER Visit Works
It’s easy to get your visit started. Follow these three simple steps:
A nurse or member of our emergency team will ask you about your health problem and complete your registration. Basic information, like name, DOB and insurance policy information will be needed.
Nurse will schedule your Tele-ER visit with an ER provider. If available, please keep a thermometer, blood pressure cuff and heart rate monitor nearby.
We use a secure version of platform called Zoom for Tele-ER visits.
- If using a laptop or desktop, you will click on a link that the nurse shares at the time of your appointment or enter the meeting ID at https://zoom.us/join.
- If using a smartphone or table (like an iPad), you will download the Zoom app and enter the meeting ID at the time of your appointment.